Department store and retail cleaning.Northwest Indiana and Chicagoland.
We clean sales floors, fitting rooms, restrooms and stockrooms before you open. Every visit is documented with photos and video in your own login, and your area manager inspects the work on a schedule. It starts with a free walkthrough of your store.
Built for the store manager
At a chain, the people who call us about a store are the Director of Facilities, the Facilities Manager and the Regional Facilities Manager, with procurement and regional operations alongside. At a single store, a franchise or a showroom, it's the owner, the general manager, or the office or business manager. Your customers judge the store by the floor, the fitting rooms and the restroom before they look at a single price.
We clean after closing or before opening, so the sales floor is ready when you open. Floors get a care routine on top of the regular cleaning, and stockrooms and the back of house get cleaned on the schedule in your scope.
If you run several stores in Northwest Indiana or Chicagoland, each one gets its own written scope and its own inspections.
What store managers tell us
Here's what we hear on almost every store walkthrough.
"The floor looks tired by the weekend."
A sales floor takes heavy traffic every day. A vendor who keeps up with it for a month and then lets it slide leaves your store looking worn right when it's busiest.
"My associates end up cleaning."
When the restroom and the fitting rooms aren't right in the morning, your associates stop helping customers to fix them.
"I can't see what happened last night."
You open the store and it looks fine, mostly. But you have no idea whether the fitting rooms were cleaned or just straightened up.
"Nobody picks up the phone."
When something goes wrong, you want one person who answers, knows your building and fixes it. Not a voicemail box and a ticket number.
Where vendors fall short, and how we run it
What we do about it
We built our retail program around those complaints. None of it depends on you checking our work.
Proof of every visit
Our technicians are required to capture photos and video on every visit. Each one is time stamped and goes into your client login, so you can see last night's clean before the day starts.
Inspections on a schedule
Your area manager inspects your building on a set schedule and shares the report with you. You don't have to ask for it, and it doesn't wait for a complaint.
The same technicians
We assign the same technicians to your building. Coverage for time off is planned in advance, and everyone who works in your building is background checked.
One person to call
You get a dedicated area manager with a direct line. Your area manager is bilingual, and in app messaging logs every request, so what you ask for is written down and tracked.
These are the services we run at stores. Our commercial cleaning page covers the full program; this page is about how it works in a store.
Commercial Cleaning
Nightly or weekly cleaning for offices and commercial buildings, on the schedule your building needs.
Janitorial Cleaning
Restrooms, trash, breakrooms, floors and touch points, done on a set routine and inspected.
Floor Care and Maintenance
Scrubbing, stripping and refinishing, and a routine that keeps hard floors from wearing out early.
Day Porter Services
Someone on site during business hours to keep lobbies, restrooms and common areas in shape.
The scope items that matter in a store
Every store is different, and the written scope after your walkthrough is what we're held to. These are the areas we plan for.
Sales floor
- Floors dust mopped, damp mopped or vacuumed every visit
- Checkout counters and touch points wiped
- Entry glass and door hardware cleaned
- Trash out every visit
Fitting rooms
- Mirrors, benches and hooks cleaned
- Floors vacuumed or mopped
- Trash cleared
Restrooms
- Toilets, urinals, sinks, mirrors and partitions cleaned and disinfected
- Soap, paper and liners restocked from your supply, or through our consumables program on request
- Floors swept, mopped and disinfected, behind and beside fixtures
Stockrooms and back of house
- Floors swept and mopped
- Breakroom counters, sinks and tables cleaned
- Trash taken out
Our cleaning products come from the Diversey and Spartan lines. We clean every floor type a store has, including tile, polished concrete, wood and carpet.
The inspection and proof program
This is the part most managers ask about, so here is exactly how it works.
How often we inspect
Weekly for buildings we clean four or more times a week. Every other week for buildings we clean one to three times a week.
What an inspection covers
Your area manager walks the building against rated checkpoints for each area in your scope. The result is a scorecard you can read in a minute. Anything below standard goes on a punch list with a correction date, and the correction is checked.
Trends over time
Scores are tracked over time. If an area starts to slip, we see it in the trend before it becomes a complaint, and so do you.
Proof between inspections
Between inspections, the photos and video from every visit are in your client login, time stamped. If you ever wonder whether something was done, you can check without calling anyone.
Insurance
We carry commercial general liability and workers' compensation, and we send a certificate of insurance on request.
How it works
How it works
Five steps, and the first one is free.
- 1
Request a walkthrough
Book a time online or call us.
- 2
We walk your building
We see the space, the traffic and the problem spots with you.
- 3
You get a written scope
What we clean, how often, and how it gets inspected.
- 4
First clean, proof from day one
Photos and video of the first visit are in your login.
- 5
Scheduled inspections
Scorecards, punch lists with correction dates, and one person to call.
Questions from store managers
Can you clean before we open?
Yes. We clean after closing or before opening, so the store is ready when you open. If you need someone during business hours, our day porter service keeps the restrooms and entries in shape.
Can you take care of our floors?
Yes. We clean every floor type, and we set a floor care routine for yours on top of the regular cleaning. Almost all floor work is done after hours.
We have several stores. Can you clean all of them?
Tell us which stores on the walkthrough. Each one gets its own written scope and its own inspections.
How do we know the cleaning actually happened?
Our technicians are required to take photos and video on every visit. Each one is time stamped and shows up in your client login. Your area manager also inspects on a schedule and shares a scorecard with you.
Are your technicians background checked?
Yes. Every technician is background checked. We assign the same technicians to your building and plan coverage in advance, so you're not handing your keys to a stranger.
Are you insured?
Yes. We carry commercial general liability and workers' compensation, and we send a certificate of insurance on request.
See what we'd do with your store
Book a free walkthrough or cleaning consultation.
Where we clean stores
Hover over a city, or tap it on a phone, to see what we offer there.
Pins are towns where we clean today. If your building is inside the shaded area, we're already nearby.
- Munster, IN
- Lansing, IL
- Hammond, IN
- Lynwood, IL
- Highland, IN
- Calumet City, IL
- Dyer, IN
- Griffith, IN
- Schererville, IN
- Crown Point, IN
- Orland Park, IL
- Chicago, IL
- Downers Grove, IL
- Bourbonnais, IL
- Naperville, IL
- Glendale Heights, IL
- Winnetka, IL
- Elk Grove Village, IL
- Mount Prospect, IL
- Northbrook, IL
- Schaumburg, IL
- Aurora, IL
- Wheeling, IL
- Highland Park, IL
- Palatine, IL
- Elgin, IL
- Barrington, IL
- Carpentersville, IL
- Crystal Lake, IL
- Rockford, IL
- Peoria, IL
- Fort Wayne, IN
- Indianapolis, IN
Also served, off the map where its pin would cover another: Streamwood, IL.
Retail store cleaning near you: Munster, Highland, Hammond, Dyer, Griffith, Lansing, Calumet City, Lynwood, all in the ring around our Munster headquarters, and nearby Schererville and Crown Point.