Day porter service for the hours you're open.Northwest Indiana and Chicagoland.

Someone on site during business hours to keep lobbies, restrooms and common areas in shape while people are using them. Documented and inspected by the same area manager as your evening cleaning.

What a day porter does

Evening cleaning resets your building for the morning. By lunch, a busy lobby, a restroom with heavy traffic or a breakroom after a meeting can look like nobody cleaned at all. A day porter is on site during your business hours to keep up with that as it happens.

The work is practical. Restrooms get checked and restocked through the day. Trash goes out before it overflows. Spills get handled when they happen. Glass and entry doors stay clean, and common areas get reset after meetings and events. A porter also takes the small requests that come up during the day, so your staff doesn't end up doing them.

Day porter service works best alongside evening cleaning. The evening crew does the full routine, and the porter holds the building to that standard until closing. We run both under one scope and one area manager.

Scope

What a porter covers on each shift

A porter works a single continuous shift on site, from a written list of rounds and tasks for your building.

  • Checked and restocked on a set round through the shiftEvery visit
  • Counters, sinks and floors touched up between full cleaningsEvery visit
  • Serviced on a rotation so facilities stay open where the layout allows, with signs postedEvery visit
  • Reset between lunch shiftsEvery visit
  • Counters, tables and sinks wipedEvery visit
  • Trash out before it overflowsEvery visit
  • Turned between meetings when the room is openEvery visit
  • Rooms set up before eventsOn request
  • Entry glass, doors and push plates touched upEvery visit
  • Mats and floors kept clear of grit and spillsEvery visit
  • Spill response during the shiftEvery visit
  • Requests made in person logged the same dayEvery visit
  • Extra coverage in blocks of two hours or more, on a schedule or on callOn request
  • Personal items, papers, files and equipment never movedEvery visit
  • Wet floor signs posted for every mopping and taken down once the floor is dryEvery visit
  • Low odor, neutral chemicals in occupied areasEvery visit
  • Cart, chemicals and equipment never left unattended, and secured at the end of the shiftEvery visit
  • A day porter isn't a maintenance technician. Repairs, electrical, plumbing and anything that needs a license stay with your maintenance team or vendors. The porter reports what they find, so it gets to the right person.
Restrooms and locker rooms
  • Checked and restocked on a set round through the shiftEvery visit
  • Counters, sinks and floors touched up between full cleaningsEvery visit
  • Serviced on a rotation so facilities stay open where the layout allows, with signs postedEvery visit
Lunch rooms and break rooms
  • Reset between lunch shiftsEvery visit
  • Counters, tables and sinks wipedEvery visit
  • Trash out before it overflowsEvery visit
Conference rooms
  • Turned between meetings when the room is openEvery visit
  • Rooms set up before eventsOn request
Entries and lobbies
  • Entry glass, doors and push plates touched upEvery visit
  • Mats and floors kept clear of grit and spillsEvery visit
Spills and requests
  • Spill response during the shiftEvery visit
  • Requests made in person logged the same dayEvery visit
  • Extra coverage in blocks of two hours or more, on a schedule or on callOn request
Working in an occupied building
  • Personal items, papers, files and equipment never movedEvery visit
  • Wet floor signs posted for every mopping and taken down once the floor is dryEvery visit
  • Low odor, neutral chemicals in occupied areasEvery visit
  • Cart, chemicals and equipment never left unattended, and secured at the end of the shiftEvery visit
Not included
  • A day porter isn't a maintenance technician. Repairs, electrical, plumbing and anything that needs a license stay with your maintenance team or vendors. The porter reports what they find, so it gets to the right person.

Every visitWeeklyMonthlyOn request Tasks marked every visit run on each visit. Weekly and monthly tasks run on their own schedule, whatever the frequency. On request items are scheduled when you need them.

Proof

Five checks on every account

None of them depend on you checking our work.

Verified time on site

Technicians clock in and out at your building on the app, and every check in is location verified. If someone doesn't clock in on schedule, your area manager hears about it before you do.

Photo and video proof

Our technicians are required to capture photos and video on every visit. Each one is time stamped and goes into your client login.

Scheduled inspections

Your area manager inspects against rated checkpoints for your building and shares a scorecard and a punch list with correction dates.

Trends over time

Scores are tracked from one inspection to the next, so an area that starts to slip gets fixed before it becomes a complaint.

Every request logged

Message us in the app. Requests land in a thread tied to your building, so nothing gets lost in a voicemail.

How it works

How it works

Five steps, and the first one is free.

  1. 1

    Request a walkthrough

    Book a time online or call us.

  2. 2

    We walk your building

    We see the space, the traffic and the problem spots with you.

  3. 3

    You get a written scope

    What we clean, how often, and how it gets inspected.

  4. 4

    First clean, proof from day one

    Photos and video of the first visit are in your login.

  5. 5

    Scheduled inspections

    Scorecards, punch lists with correction dates, and one person to call.

Frequency

Coverage when you need it

Porter coverage follows your busiest hours. A porter works one continuous shift, and extra coverage comes in blocks of two hours or more, on a fixed schedule or on call.

Full business day

A porter on site for your whole business day, for large offices, multi tenant buildings and dealerships.

Peak hours

A shorter shift over your busiest stretch, such as lunch and the afternoon.

Extra coverage

Blocks of two hours or more for events, interviews, client visits or a heavy lunch room turnover.

Most porter accounts pair with our evening routine, so the building starts clean and stays that way.

Questions

Questions about day porter services

What does a day porter do?

A day porter keeps your building in shape during business hours: restrooms checked and restocked, trash out, spills handled, entries and glass kept clean, and common areas reset after meetings. They also take small requests from your team.

When does a building need a day porter as well as night cleaning?

When the building gets enough traffic during the day that it looks used by lunch. Busy lobbies, multi tenant buildings, dealerships and offices with public restrooms are the usual cases. We'll tell you on the walkthrough if we think you need one.

Can the porter handle requests from our staff?

Yes. Your staff ask the porter directly for the tasks in your scope. Requests can also go through your area manager or the app, where they're logged so nothing is forgotten.

Is it the same person every day?

Yes. We assign the same porter to your building so they learn your building and your people. Coverage for time off is planned ahead.

What happens when the porter is out?

A fill in who arrives already knowing your building from the shift notes covers the shift. We plan that in advance, not the morning of.

Are porters background checked and insured?

Every porter is background checked. We carry commercial general liability and workers' compensation, and we send a certificate of insurance on request.

Find out if your building needs a porter

Book a free walkthrough or cleaning consultation.